Privacy Policy

Last updated: July 24, 2026

Tidy Tiger Cleaning ("we," "us," or "our") operates this website and provides residential and commercial cleaning services across New Haven and Hartford Counties, Connecticut. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this site or contacting us, you agree to the practices described here.

Information we collect

We only collect information you choose to give us when you contact us about a quote or service. This may include:

• Your name and contact details (phone number, email address, and the service address)
• Details about the cleaning you’re requesting, including space size, schedule, and needs
• The content of calls, messages, and emails you exchange with us

We do not sell personal information, and we do not run third-party advertising networks, ad pixels, or cross-site trackers on this site.

Cookies and browser storage

This site stores one thing in your browser of its own: how you found us. If you arrive from an ad, an email, or a link carrying campaign tags such as utm_source, we save those values — together with the town page you landed on and whether you are on a phone, tablet or desktop — in your browser's session storage, and attach them to a quote request you send us. That tells us which advertising actually reaches customers. It is cleared when you close your browser, and it is first-party measurement for our own business only.

We do not use advertising cookies, ad pixels, or third-party trackers, we do not build advertising profiles, and nothing on this site follows you across other websites. The booking and quote forms are provided by our scheduling and customer-relationship platforms and may set their own cookies so that your submission works correctly; the site works normally whether or not you accept ours.

The first time you visit, a notice at the bottom of the page asks whether that is okay. Choosing Decline deletes what was stored and stops us recording it; your choice is remembered in your browser, and you can change it any time from the Cookie choices link in the footer. If your browser sends a Global Privacy Control or Do Not Track signal, we treat it as a decline without asking.

How we use your information

We use the information you provide to:

• Respond to your request and provide a quote for the cleaning you need
• Schedule and provide cleaning services at your home or property
• Communicate with you about your service by phone, message, or email
• Keep records required to operate our business and meet legal obligations

How we share information

We share your information only as needed to run our business, and never for unrelated marketing:

• With trusted service providers (for example, our scheduling and booking software) who process information on our behalf and are bound to protect it
• When required by law, regulation, legal process, or to protect our rights, safety, or property

Data retention

We keep your information only as long as needed to provide our services, maintain business records, and comply with legal obligations, after which it is deleted or de-identified.

Your choices

You can ask us to update or delete the information we hold about you at any time. To make a request, contact us using the details below. To turn off the source measurement described above, use the Cookie choices link in the footer.

Security

We take reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, but we work to safeguard your data.

Children’s privacy

This site and our services are intended for adults. We do not knowingly collect information from children under 13.

SMS / Text Messaging and Your Consent

How you opt in. You consent to receive text messages from Tidy Tiger Cleaning when you give us your mobile number and ask us to contact you — for example by submitting a request form on this website, by ticking a text-message consent box where one is provided, or by texting us first at (475) 244-8439. Consent to receive text messages is not a condition of purchasing any goods or services.

What we send. Messages relate to the service you asked us about: replies to your questions, quotes and estimates, appointment confirmations and reminders, arrival and job-status updates, invoices and receipts, and follow-up about work we have completed for you. We do not send recurring marketing or promotional text campaigns.

Frequency and cost. Message frequency varies and depends on your conversation with us. Message and data rates may apply, depending on your mobile carrier and plan.

How you opt out. You can cancel at any time by replying STOP to (475) 244-8439. We will send one confirmation and then stop texting that number. Reply HELP for help, or use the contact details at the end of this policy. Full details are in our Terms & Conditions.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile Information and Information Sharing

This section applies to the mobile number and text-messaging consent described above.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can stop messages at any time by replying STOP to (475) 244-8439, and reply HELP for help. Our full text messaging terms are in our Terms & Conditions.

Your Rights and Choices

You control the information you share with us. At any time you may:

• Unsubscribe from text messages — reply STOP to (475) 244-8439 and we will stop texting that number.
• Unsubscribe from email — use the unsubscribe link in any email, or contact us.
• Access the personal information we hold about you.
• Update or correct anything that is out of date or wrong.
• Delete your information, where we are not required to keep it.
• Object to or restrict how we use it, and ask us not to sell or share it — we do not sell personal information.

To make any of these requests, contact us using the details at the end of this policy. We will not discriminate against you for exercising these rights, and we will respond within the time the law allows. Depending on where you live you may have additional rights under state or national privacy law, and we will honor them.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will revise the "Last updated" date above. If we make a material change to how we handle your information, we will make that clear on this page.

Support and Contact Information

Questions about this Privacy Policy, our services, or our text messaging program? Reach Tidy Tiger Cleaning here:

• Business name: Tidy Tiger Cleaning
• Phone: (475) 244-8439
• Mailing address: 644 Tuttle Ave, Hamden, CT 06518
• Text messaging help: reply HELP to any message from us
• Stop text messages: reply STOP to (475) 244-8439